PRIVACY POLICY
Privacy Policy
Effective Date: November, 2023
We, at upQRade (Perceptionyst Solutions), are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information from you and your cusotmers when you use our Service:
- Contact Information: This includes your name, email address, and phone number.
- User-generated Content: This includes reviews, suggestions, and other content submitted through the Service.
- Referral Information: If you choose to refer Service to others, we may collect the names and email addresses of those you refer.
- Business Information: If you are a business owner or represent a business, we may collect information about your business, such as its name, location, and contact details.
1.2 Automatically Collected Information
We may also collect certain information automatically when you use our Service, such as:
- Usage Information: This includes information about how you interact with the Service, including the features you use and the actions you take.
- Device Information: We may collect information about the device you use to access the Service, including its unique device identifier, operating system, and browser type.
- Log Data: Our servers automatically record information about your use of the Service, including IP addresses, access times, and system activity.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Improving the Service: We use your information to operate, maintain, and improve our Service, including developing new features and functionalities.
- Processing UPI Payments: If you use our UPI payment feature, we don't have access to your UPI ID and the information it holds along with the UPI payment applications such as Google Pay, PhonePe, Paytm, BharatPe, AmazonPay, etc. We only Link your UPI payment gateway to upQRade so that your customers can make payments to you securely.
- Facilitating User Reviews: We may display user-generated content, including reviews, on our Service, and use this information to improve the user experience.
- Referrals: If you refer our Service to others, we use the referral information to send referral emails and track the success of our referral program.
- Customer Support: We may use your information to respond to your inquiries, provide customer support, and address technical issues.
- Trend Analysis: We analyze the data collected to identify trends and insights, helping us improve our Service further. This analysis is always conducted in an aggregated and anonymized manner, ensuring your privacy.
3. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, regular security assessments, and access controls to safeguard your data.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating the Service.
- Legal Compliance: We may share your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Your Choices
You have certain rights concerning your personal information. You may:
- Access, correct, or delete your personal information by contacting us at business@perceptionyst.com. This may be subjective and final decision will be at the discretion of upQRade based on the state of the organisation during the request.
- Opt-out of promotional emails by following the instructions provided in the emails.
- Disable cookies through your browser settings.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We may or may not notify you of any material changes by posting the updated Privacy Policy on our website or by other appropriate means. You are requested to review the privacy policy at regular intervals to check for any changes and updates.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at business@perceptionyst.com.
By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. Your continued use of the Service constitutes your acceptance of any changes to this Privacy Policy.
Thank you for trusting upQRade with your data. We are dedicated to ensuring the privacy and security of your information.
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